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Towards a better practice of online news-corrections

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Dan Gillmor and the ASU News Co/Lab: "An honest admission of an error is transparency. It’s not just the right thing to do. It can enhance trust when done right. It can lead to more engagement — by which we mean deeper conversations — among journalists and people in communities." * Gather and analyze the available research on journalistic corrections. We need to be clear what we know, what we don’t know, and what we need to know. We’re encouraged by a * recent meta-analysis of research on correcting misinformation that found promising evidence that corrective messages that provide context alongside a retraction are effective. Look for our research roundup in the relatively near future. * Build a tool that helps streamline the process of sending corrections (and essential updates) down the media pathways the original stories traveled. The tool will include research-oriented features that encourage experimentation, such as A/B testing to see what language gets the best results. We’ll be open-sourcing this work along the way. * Consult with researchers and journalism partners. (If your news organization is interested in being part of this, let us know. We’re looking for collaborators that span various modes and styles of journalism. The key requirement is a belief in corrections, and willingness to experiment.) * Convene a meeting with key researchers, journalists, and technologists who are working in this arena. One goal here is to develop an agenda that, we hope, will help the journalism craft as a whole modernize its attitudes about corrections and updates. Read the rest

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